queXS 1.14.3 Released

queXS 1.14.3 has been released today!

The third bug fix release for the 1.14 series of queXS.

Bugs with new Mysql databases that set ONLY_FULL_GROUP_BY mode have been resolved, along with a bug in creating appointments where no shifts specified.

A new operator tab "My appointments" can be enabled allowing operators to manage their own appointments including calling now and rescheduling.

Translations have been updated - thank you for your continued contributions! Also, the translation system has been updated to handle sub-locales.

Read on for more details including how to upgrade from queXS 1.14.x (No database changes required)

Upgrading from queXS 1.14.x

  1. Browse to the queXS administration page
  2. Click on "Start and monitor system wide case sorting"
  3. Confirm that the sorting process is stopped
  4. Click on "Start and monitor VoIP"
  5. Confirm that the VoIP process is stopped
  6. IMPORTANT: Backup your database and files
  7. Rename the queXS 1.14.x directory
  8. Extract quexs-1.14.3 to a new directory on your web server
  9. Rename the new directory to the same as the existing installation was originally
  10. Copy the config.inc.local.php file from the queXS 1.14.x installation to this directory