queXS can operate your outbound telephone research centre. It integrates with the Asterisk VoIP Server, uses Limesurvey for questionnaire creation, implements AAPOR Standard Outcome codes and only requires a web browser to operate.
queXS 2.3.0 removes a limitation where you could not specify a token in a sample file that was the same as an existing token in the queXS database. Now you can upload a sample that contains a token that has been "used" by queXS before. This allows for you to create new sample lists for following up existing participants where you want to manage the sample externally to queXS.
This release fixes a bug where LimeSurvey reports a "session mismatch with token" error for queXS interviewers.
Read on for more details including how to upgrade (No database changes required)
Upgrading from queXS 2.2.x
This release updates the translations that have been generously provided by the community - thank you!
Read on for more details including how to upgrade (No database changes required)
Upgrading from queXS 1.16.x / 2.2.x
This release fixes a bug where if the MySQL mode is set to strict, case sorting and assigning functions won't work. The DB session will now remove strict mode to allow queXS to operate normally, without having to change any settings in the MySQL server.
Read on for more details including how to upgrade (No database changes required)
Upgrading from queXS 1.16.x / 2.2.x
This release adds support for MySQL over SSL, and allows for cases to be automatically coded as disconnected or no answer if integration with Asterisk is enabled and those call statuses are detected. See the new config directive "AUTO_CLOSE_NO_ANSWER". Thank you to a community user for sponsoring this new feature.
Read on for more details including how to upgrade (No database changes required)
Upgrading from queXS 1.16.x / 2.2.x
This release fixes issues with sessions on PHP 7.2 and a bug in the display of the appointments screen.
Read on for more details including how to upgrade (No database changes required)
Upgrading from queXS 1.16.0 / 2.2.x
This release adds the feature of marking cases as self completed online, when they are detected as completed in Limesurvey. Please note - this requires the queXS system sort process to be running.
Upgrading from queXS 2.2.0
This release adds the ability for supervisors to assign cases to any available interviewer to call next, along with a single button for un-assigning all manually assigned cases. Bug fixes include allowing for long VoIP extensions to be specified and allowing a bit more control over case sorting based on the order of samples supplied. Translations have also been updated (Thank you!).
For clarity - here is the default order cases are sorted in:
Fixes some bugs including optimising the questionnaire outcome page queries. Translations have also been updated (Thank you!).
Read on for more details including how to upgrade (Minor database changes required if upgrading within the same major series)
Upgrading from queXS 1.15.x / 2.1.x
Various fixes have been made, including where refusal case outcomes were set to maximum call attempts made and then available to call again in some circumstances.
Read on for more details including how to upgrade (No database changes required if upgrading within the same major series)
Upgrading from queXS 1.15.x / 2.1.x