1. Documentation
  2. queXS Outcomes

queXS Outcomes

description Plain language description delay outcome type tryanother contacted tryagain eligible require_note calc outcome_id aapor_id
Time delay in minutes Whether to try the next number on the list Whether or not the phone picked up Whether to try this number ever again If the respondent is eligible to participate Whether to require a note to be entered Which AAPOR calculation to assign to
Not attempted or worked Didn't dial this number - need to exit (for example to start a break/ end work for the day) 0 Temporary Yes No Yes No No UH 1 3.11
No answer No one answers, either rings out or is busy 180 Temporary Yes No Yes Yes No UH 2 3.13
Technical phone problems The telephone system tells you an error - please enter this in the notes 180 Temporary Yes No Yes No No UH 3 3.16
Other, Referred to Supervisor (Eligible) A person has answered, but this needs to be referred to the supervisor 0 Supervisor No Yes Yes Yes Yes O 4 2.34
Other, Referred to Supervisor (Unknown eligibility) This case should be referred to the supervisor 0 Supervisor No No Yes No Yes UO 5 3.91
Soft Refusal, Other A refusal such as "The person doesn't feel like doing it" 10080 Refusal No Yes Yes Yes Yes R 6 2.111a
Hard Refusal, Other A refusal such as "The person does not want to do it, do not call again" 10080 Refusal No Yes Yes Yes Yes R 7 2.111b
Soft Refusal, Respondent A refusal such as "I don't feel like doing this questionnaire" 10080 Refusal No Yes Yes Yes Yes R 8 2.112a
Hard Refusal, Respondent A refusal such as "I do not wish to do this questionnaire, do not call again" 10080 Refusal No Yes Yes Yes Yes R 9 2.112b
Complete When the questionnaire is complete. This is usually automatically selected by the system 0 Final No Yes Yes Yes No I 10 1.1
Known respondent refusal Only use this outcome if you are a refusal converter 0 Final No Yes Yes Yes No R 11 2.11
Household-level refusal Only use this outcome if you are a refusal converter 0 Final No Yes Yes Yes No R 12 2.11
Broken appointment (Implicit refusal) If on an appointment and nobody answers the phone 10080 Refusal Yes No Yes Yes No R 13 2.112c
Disconnected number Telephone system says this number is disconnected 0 Final Yes No No No No 14 4.32
Fax/data line A fax or modem answers the phone 0 Final Yes Yes No No No 15 4.2
Business, government office, other organization This number is for a business, that is not relevant to the respondent 0 Final Yes Yes No No No 16 4.51
No eligible respondent The respondent is not available on this number 0 Final Yes Yes No No No 17 4.7
Accidental hang up or temporary phone problem An accidental hang up has occurred, you may call again 0 Temporary Yes Yes Yes Yes No O 18 2.35a
Definite Appointment - Respondent Appointment is scheduled with the respondent for a definite time 0 Appointment No Yes Yes Yes No R 19 2.12a
Definite Appointment - Other Appointment scheduled by a household member for the respondent at a definite time 0 Appointment No Yes Yes Yes No R 20 2.12b
Unspecified Appointment - Respondent When an appointment is scheduled by the respondent for a general, unspecific time 0 Appointment No Yes Yes Yes No R 21 2.13a
Unspecified Appointment - Other Appointment is scheduled by a household member for the respondent at an unspecific time 0 Appointment No Yes Yes Yes No R 22 2.13b
Household answering machine - Message left Left a message on the answering machine - only if prompted to 180 Temporary Yes Yes Yes Yes No NC 23 2.22
Household answering machine - No message left Answering machine answered, but did not leave a message 180 Temporary Yes Yes Yes Yes No NC 24 2.22
Respondent Dead The respondent is reported as being deceased 0 Final No Yes No Yes No O 25 2.31
Physically or mentally unable/incompetent Respondent not in the country, or have a mental or physical impairment (not language) 0 Final No Yes No Yes No O 26 2.32
Household level language problem Cannot get through to the respondent: members of the household cannot speak English 0 Final Yes Yes No Yes No O 27 2.33
Respondent language problem When the respondent cannot answer the questionnaire as they cannot speak English 0 Final No Yes No Yes No O 28 2.33
Answering machine - Not a household Answering machine makes it clear you called a business unrelated to the respondent 0 Final Yes Yes No No No UH 29 3.14
Out of sample Not the right age, already completed using another mode (eg on paper)) 0 Final No Yes No No No 30 4.1
Non contact Respondent not currently available on this number and no appointment made 180 Temporary Yes Yes Yes Yes No NC 31 2.2